Helping teams Connex
We know how important it is for you to connect as education providers, facility managers, business managers, building managers and business owners. We make sure you have time to connect with your clients, students and employees, while we connect your buildings.
We provide all your telecommunications, electrical and AV needs. Whether it is installation, preventative maintenance or breakdown assistance, we are here to help your team.
At Connex Solutions, understanding and passionately servicing all major industries including health, education, government and councils, has made us a preferred service provider since 2008. Our licensed technicians are DCSI and White Card cleared, government pre-qualified and have police clearances, giving you the peace of mind that the people entering your business are qualified and certified professionals.
Breakdowns | 24-Hour Service
Unfortunately, no matter how good the product or service, breakdowns do inevitably happen from time to time. We know how much impact the downtime can have on an organisation. If this does occur, we’re always available to help out as quickly as possible.
We also offer an exclusive 24/7 support to all our existing clients. As we don’t provide this service to the general public, you can be assured a skilled service technician is not far away for your after-hours emergency call outs.
Our phones are answered locally no matter the time of the day or night, our system ensures once you’ve hung up the phone from us we will have a technician there as promised and within the agreed timeframe to get you back up and running.
We love building on-going relationships. We don’t say this because it sounds good, but because it means that we have built trusted connections with people. We enjoy working with our clients to achieve the best possible outcome and exceed their expectations. We have worked with some of our clients for the entire span of our company and theirs.
By minimizing one-off jobs, Connex Solutions can provide a more holistic service that is suited to your needs, at a competitive rate. This is also thanks to our dedicated team, who provide a premium service both out in the field and here in the office.
Our account clients are assigned a dedicated project manager to oversee their needs. With the support of a scheduler, administration team and company Directors there will always be someone to assist you. Ask about setting up a dedicated email address specifically for your business.
Cleared to Go
All technicians are licensed and have completed clearances and inductions ensuring our clients have peace of mind in the workplace.
Below are a few of our staff’s essential clearances:
- DCSI Clearance
- DCSI 2 (working in penitentiaries)
- Police Clearance
- White Card
- Site specific inductions
- Online client inductions